Customer Centered Design
As opposed to the other types of design (listed below), Customer-centered design used by companies like yahoo.com, flickr.com, and ebay.com are designed from the ground up to meet the needs of the customer.
Other web design styles:
- Company-centered design ("brochureware")
- Technology-centered Design
- Designer-centered Design (ego-centered design)
We use a strict customer centered design protocol, why?
It's simple - the folks you're reaching out to are your customers!
Designing is about making informed & thoughtful trade-offs between competing constraints. Customer-centered design tries to make these trade-offs clearer, but only you can solve the problems.
When building your web site using a Customer-centered design process the customer(s) are at the center of the design process, not the owner, designers, company or technology.
Things to keep in mind
- The web design team (you and us) are not the customers.
- Know the customer intimately.
- Involve some customers in the design.
- Planning for customer-centered design before the site is launched is cheaper then fixing it later.
- Customer-centered design may take longer than other design types, but the back-end repairs are significantly less in time and money.
Our Web Design Philosophy
Simple - we use a strict customer centered design.
Contact & Connect
AIM: catskilldesigner
Yahoo: catskilldesigners
Google: catskillwebdesign
